Shanghai launches special rectification of taxi industry

In order to improve the service level of the taxi industry, the Shanghai Traffic Commission recently stated that it will strive to use two years to strengthen the main management responsibility of taxi companies, further implement the taxi driver’s service standards, and maintain the “flowing business card” of the taxi industry in Shanghai. The brightness.

According to reports, a guiding opinion on the quality of service in the taxi industry in Shanghai has formed a framework.

The first is to strengthen the responsibility of the management of the taxi companies, and to take the actual market conditions such as driver violations, passenger satisfaction, and citizen complaints as important assessment criteria; strictly implement the vehicle entry and exit inspection system and strengthen the monitoring of vehicle dynamics and operational data; Complaints, media coverage of key areas and key issues, the implementation of special rectification, severely crack down on "refusal, bypass, more charges" and other serious violations;

Strengthen taxi driver credit evaluation scoring assessment, strictly implement special scoring continuing education measures, and include drivers with more than three compulsory trainings on the “black list”, and serve as an important reference for taxi companies to recruit drivers.