Xichai's "3.15" service support activity continues until the end of the month

“3.15” is the day of international consumer rights. In order to further emphasize the connotation of safeguarding consumer rights and interests, Xichai carried out “3.15” service guarantee activities nationwide. The theme of this event is "Professional service, along the way," and the event began on March 10, 2013 and ended on the 31st.

Focusing on the theme of the event, Xichai carried out careful arrangements and elaborate arrangements for the event. It also sent professional technical personnel to sit in the 400 service hotline to promptly answer user's technical questions and guide users to properly maintain and maintain the engine. The service stations in each overseas agency's area form an emergency service unit, and strengthen the reserve of complete machines and accessories to ensure that after receiving the information requested by the user, the system responds within 20 minutes to quickly solve user problems and improve services. The quality and efficiency of work. The overseas agencies also organized personnel to take the initiative to visit key users and new product users, and carry out various special services according to the individual needs of the users. For example, the “physical examination” type service helps users check the engine operating conditions and ensure the normal operation of vehicles and machinery. Through thoughtful and considerate services to ensure that users are more satisfied.